Refund and Shipping Policy

Returns & Refund Policy
We want you to be completely satisfied with every purchase you make with us. If, for any reason, you are not happy with your equipment purchase please return it within 30 days for a full refund, provided it has not been used.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Delivery Method and Timing

  • ALL EQUIPMENT ORDERS OVER $2500.00 FREE SHIPPING WITHIN CANADA.
  • ALL EQUIPMENT ORDERS SHIPPING TO THE USA WILL INCUR CROSS BORDER HANDLING CHARGE OF AT LEAST $60.00.
  • ALL STANDARD SHIPPING CHARGES WILL APPLY.
Next Day Delivery: All orders placed Monday to Thursday before 1:00PM Pacific Standard Time(PST) will ship that day on overnight Fedex Express Service. Orders placed in Friday for Saturday delivery are possible but a premium shipping charge will apply of $25.00. All orders placed after 1:00PM PST on Friday will ship Monday. Sunday orders will ship Monday for delivery on Tuesday. Please note that it is 1 day service from British Columbia to Quebec accept rural locations. The Maritimes will be 2 day service. Shipping to most of the USA will be one day service accept rural locations. To confirm how long it will take to get to a rural location please verify at www.fedex.com. All orders will be delivered with NO SIGNATURE REQUIRED. It is the responsibility of the customer to make sure someone is available to receive the products or there is a safe place to put it.